Crisis Animal Response Privacy Policy

This Privacy Policy describes how Crisis Animal Response ("we," "us," or "our") collects, uses, and discloses your information when you provide it to us through our website, https://crisisanimalresponse.org/ (the "Site"), or when you opt-in to receive SMS messages from us.

Information We Collect

We may collect the following information from you:

  • Contact Information: When you join our organization as a member, you opt-in to receive SMS messages from us by providing your phone number.
  • Non-Personally Identifiable Information: We may also collect non-personally identifiable information ("Non-PII") about you, such as your device type and carrier. This information is collected automatically sign-up.

How We Use Your Information

We use the information we collect for the following purposes:

  • To send you SMS messages: We use your phone number to send you SMS messages related to our services, including crisis alerts, certification status alerts, and training opportunities.

Consent and Opt-Out

By providing your phone number, you consent to receive SMS messages from us. You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any message you receive from us. You can also contact our deployment operations team to request to be removed from our SMS list.

A2P 10DLC Compliance

We are committed to complying with the A2P 10DLC regulations for Application-to-Person (A2P) messaging in the United States. We have registered for A2P 10DLC with Twilio and will only send SMS messages to those who have explicitly opted-in to receive them.

Data Security

We take steps to secure your information from unauthorized access or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us using the button at the bottom of this page. We will delete any such information upon verification.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically to stay informed about updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the button at the bottom of this page.

Effective Date: August 29, 2024